#Outlook customer service how to

Similar OccupationsĬompare the job duties, education, job growth, and pay of customer service representatives with similar occupations. Job OutlookĮmployment of customer service representatives is projected to decline 5 percent from 2022 to 2032.ĭespite declining employment, about 373,400 openings for customer service representatives are projected each year, on average, over the decade.Īll of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.Įxplore resources for employment and wages by state and area for customer service representatives. The median hourly wage for customer service representatives was $18.16 in May 2022. They should be good at communicating and interacting with people.

#Outlook customer service how to

How to Become a Customer Service RepresentativeĬustomer service representatives typically need a high school diploma to enter the occupation and are trained on the job. Work EnvironmentĬustomer service representatives are employed in nearly every industry. Quick Facts: Customer Service RepresentativesĬustomer service representatives interact with customers to handle complaints, process orders, and answer questions. Please enable javascript to play this video.